1. Introduction
Omega Consultancy ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over it.
By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use this website.
2. Who We Are
Omega Consultancy is a technology consultancy based in Mumbai, Maharashtra, India, offering website development, app development, custom software, AI automation, SEO, and branding services.
Contact email: info@omegaconsultancy.co.in
3. Information We Collect
We currently collect personal information only when you voluntarily submit it to us — primarily through the contact or enquiry form on this website. This may include:
- Your name
- Your email address
- Your phone number
- Your company name (if provided)
- The content of your message or project enquiry
We do not currently use cookies, analytics tools (such as Google Analytics), or any other automated tracking technology on this website. If that changes in the future, this policy will be updated and, where required by law, a cookie consent banner will be added before any such tool is activated.
4. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry and communicate with you about our services
- Prepare proposals, quotes, or project scopes if you request one
- Maintain a record of business communications for our own reference
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Legal Basis for Processing
For visitors in India, we process your information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act). Our basis for processing the information you submit is your explicit consent, given at the point you submit a form on this website.
For visitors in the European Union, European Economic Area, or United Kingdom, we process your information under the General Data Protection Regulation (GDPR). Our legal basis is Article 6(1)(a) — your consent — and, where we are preparing a proposal at your request, Article 6(1)(b) — steps taken prior to entering a contract.
You may withdraw your consent at any time by contacting us using the details in Section 14. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.
6. How We Share Your Information
We do not share your personal information with third parties, except:
- With service providers who help us operate this website or communicate with you (for example, our email or hosting provider), and only to the extent necessary for them to provide that service
- If required to do so by law, regulation, or a valid legal process
- To protect the rights, property, or safety of Omega Consultancy, our clients, or others
We do not transfer your personal information outside of the ordinary course of communicating with you and delivering our services.
7. Data Retention
We retain the personal information you submit for as long as necessary to respond to your enquiry and, if we begin working together, for the duration of our business relationship and for a reasonable period afterward to meet legal, accounting, or reporting obligations. If we do not proceed with a project, we retain enquiry details for a limited period for our own records unless you ask us to delete them sooner.
8. Data Security
We take reasonable technical and organizational measures to protect the information you share with us from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Cookies & Tracking
This website does not currently set cookies or use tracking technologies beyond what is strictly necessary for the site to function (if any). Should we introduce analytics, advertising, or other tracking cookies in the future, we will update this section and request your consent where required by applicable law before those cookies are set.
10. International Visitors & Data Transfers
This website is operated from India and welcomes visitors and enquiries from around the world, including the GCC region, Africa, and internationally. If you are located outside India, please be aware that any information you submit will be transferred to and processed in India.
For visitors in the EU/EEA/UK, we take reasonable steps to ensure your information is handled in a manner consistent with GDPR principles, even though it is processed outside the EU/EEA/UK. If you have concerns about this transfer, please contact us before submitting any personal information.
11. Children's Privacy
This website and our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
12. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict how we process your information
- Request a copy of your information in a portable format (data portability)
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority (for EU/EEA/UK visitors) or the Data Protection Board of India (for Indian visitors, once operational under the DPDP Act)
To exercise any of these rights, contact us using the details in Section 14. We will respond within a reasonable timeframe and in accordance with applicable law.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Omega Consultancy
Mumbai, Maharashtra, India
info@omegaconsultancy.co.in